Currently ship to Australia and New Zealand

We understand it can be hard to choose the right shade. We have a 30 day exchange policy. The product must not have been used, worn, damaged or altered in any way. All seals must be intact and returned in their original packaging. Please note return shipping is at the customer's cost. Shipping back will be free and sent via express post.

For more information please read our full policy here.

HairQueen hair will generally last up to 1 year with correct care.

(Click here) to read our aftercare advice.

Each pack contains 50 grams of hair and is 80cm in width.
50g - volume only (1 packet)
100g - full head for fine hair (2 packets)
150g - 1 ½ heads for medium hair (3 packets)
200g - 2 full heads for thick to extra thick hair (4 packets)

Additional packs may be required if the hair is short and extra thick.

Yes! When applied correctly, you can wear your hair up without any of the extensions showing.

Hair extensions are generally required to be moved up every 6-8 weeks. Although depending on the hair type some individuals may need maintenance earlier than others, eg, those with fine hair. Your stylist will be able to recommend the appropriate time frame for your needs.

A row of tracks is made in the natural hair using silicone lined micro beads. The extensions are then cut and measured to fit. Then sewn onto the track using a needle and thread. Other application methods can also be used.

Yes! This is the beauty of our genius weft. They can be cut at any point without the hair shedding. This makes them totally customisable to suit everyone's need and head shape.

If you are unsure what shade will match your hair we have a free colour match service. Simply send us a photo of your hair and a team member will give you a recommendation. Click here to use our colour match service.

Our hair is 100% Remy human hair. You may dye the hair using a semi permanent dye. However we highly recommend having a qualified professional dye the hair and to carry out a test strand prior to dying all of the hair.

Hair extensions must not be bleached, lightened or permed. Dying your hair extensions is at your own risk. Any form of colouring can decrease the life span of the hair and increase the risks of matting, breakage, dryness and knotting.